An issue with escrow payment was resolved and verified within minutes with pleasure. Paul has been my agent over 25 years and has been great to work with him and his skilled associates that respond in a timely manner if not immediately. Easy to call and talk to a real person with Paul's office whenever needed. Try getting that from your own phone company. Not a chance.
I have been with Paul for 25+ years and couldn't ask for more. Honest, trustworthy, responsive, and experience. Knowing that Paul has my best interest in mind provides peace of mind for me and my family. My experiences have been great, without exception. I have contact Paul and/or other agents in the office numerous times over the years and continue to receive quality customer support. Whether filing a claim or just looking for answers, Paul and American Family continue to go above and beyond. Thanks!
Every one at American Family Insurance has been understanding and helpful to me. I truly appreciate your business. A thousand tender thanks !
I’ve been with American family for 22 years. For the last two years I’ve been with The Gidley’s. The overall experience has been great! However the last two years have been outstanding! I’ve known the Gidley’s my entire life and they come from a family that exemplifies the word family. Great parents who turned out great kids. These people are reliable professional and fair! I feel lucky to have them as agents. And American family should feel lucky to have them as employees. Not only do we have great experiences with Paul & Mike but Monica is always there to answer questions and send important emails. Her work definitely does not go unnoticed. Whenever we call a person answers and is always willing to bend over backwards to help. They have a great team! It’s been a great experience and we are lifers! Thanks again! Brian & Becky McKenzie
Saint paul, Minnesota, 55119
pgidley@amfam.com